2nd post: Describe in detail an interpersonal conflict situation, real or hypothetical. Describe in detail the setting/context of the conflict, the people involved, the main problem, and the possible causes. Try to identify the feelings of the people involved.
Finally, while considering the main problem, articulate it in the form of a question that might be answered in the form of a possible solution by the members of your blogging group.
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It all started out with a reluctant formation of a project group for the entire academic year. A very common conflict problem when there are interactions between different people.

Here is the story:
With three ladies and one guy in the group, it was thought to be a fun project, especially since we are all Chinese and that means we speak common language and likely, share same culture. However, the problem arised when girl A and the boy were absent for many meetings and giving excuses when asked for the reasons of their absence. The incident became more frequent.
Besides our normal subjects and co-curriculum activities, we were obliged to finish this project and do a final presentation to teachers who were not related to us in any way to ensure fair treatment. Since the two "permanent absentees" were not doing their own part, we went on to talk to our form teacher, only to realise that he said he would counsel the two of them and told us to tolerate them. Imagine the cruelty of the statement when it was two people doing a major project which was supposed to be done by four people.
The percentage breakdown for the project placed large emphasis on group presentation which was the one that freaked us (the two of us) out and the "lazy pair" were so calm. It was as though they knew the whole process and all.

The main problem was:
Why did girl A and the boy absent themselves for meetings and the teacher still gives them the benefit of doubt and "protect" them?

1st post: Why developing effective communication skills is important for me?

In my opinion, with good communication skills, there will be lesser room for misunderstandings and will be able to understand one another clearly. This set of soft skills will be applicable in many areas throughout my interactions with different people. For instance, an interview with persons of higher authority tends to set me in a nervous state, henceforth, i am often distracted by the cold environment and the "intimidating" interviewer.

Browsing through the book, there are a couple of skills that I can adopt. For instance, writing skills --- the 7Cs in the book can be a good reference when typing a formal letter to the superior. Other skills like writing a formal and comprehensible report and delivering oral presentations to others are amongst many things which I would like to do well in. This is probably due to my lack of confidence infront of many people (mostly strangers at times) and I find it utmost crucial to learn how to overcome this fear. To be a good report-writer, I feel that one must have contents and style. I may have the contents but often my style seems to be unacceptable, hence I was marked down.

The book also mentioned about discovering self. This is another important part for me. I think before doing anything, it is important to know myself first. I have been in a confusing world, thus I think I am a lost sheep. Even after going through several times of DISC personality test in the past, I am still a stranger to myself (which is bad). I think my confidence level is really low. Thus, I need a confidence booster. I am still in search for it though.

Hopefully, this course will enable me to discover and learn about myself all over again so that I will not be a low-moraled lost sheep. :)